KALIS MARE Yacht Charters provides yacht charters, a range of yacht management and other services. By booking a service or performing a transaction in any of these services it is considered that that you have fully understood and agree on all the terms mentioned herein.
1. Booking a yacht
By sending your request it will be necessary to provide us with details such as dates, ports, size of yacht and number of crew/passengers. You will receive a complete offer, in the shortest possible time by one of Kalis Mare Yacht Charters personnel. Clients are responsible for providing accurate information during the booking process. If any of the yachts proposed is of interest, please ask us to hold her for you on “option”. The option is valid for up to 5 days depending on the period and gives you the time to finalize trip details. You are ready to book the yacht. Please send us written your confirmation mentioning also any special requests you might have such as skipper, blister etc. Immediately you will receive from us a re-confirmation as well as the charter contract. During the charter agreement, some of your personal data will be required to finalize the contract. As soon as you return to us the charter agreement signed and the down payment is wired to our Bank, as per the terms of our re-confirmation, then your charter is considered firm.
2. Sailing license
The Greek Sailing law requires at least one official sailing license in order to take over a yacht without the presence of a professional skipper onboard. Greek Port Authorities will accept any sailing license or certification from a sailing school, a yacht club or any relative organization is defined as the appropriate documentation officially recognized in the charterer’s home country.
ASA & RYA certifications are fully recognized.
A sailing experience declaration may be required by the local port authorities for the skipper and co-skipper.
Kalis Mare Yacht Charters must decline by law a sailing license not recognized or accepted by the Greek Port Authorities. Kalis MareYacht Charters reserves the right to oblige the charterers to hire a skipper if any doubt as to their sailing skills arises during embarkation or afterwards.
In bareboat charters at least one sailing license must be sent to us along with the booking confirmation.
– The license must be in English language or translated and suitable for specific yacht.
– Day skipper license is not accepted by Greek authorities.
– The skipper is obliged to keep on board an updated authorized crew list at all times. In bareboat charters at least one sailing license must be sent to us along with the booking confirmation.
3. Crewed charters
In case you require a skipper onboard, Kalis Mare Yacht Charters can provide a professional skipper for all the period of the charter if the bareboat chartering requirements are not met, or for a desired by the client period of time if those requirement are met but the presence of a skipper is requested. The skipper fee is always agreed beforehand and in writing and must be fully paid upon embarkation. The same applies for any other kind of crew required such as hostess or cook. Please note that the crew needs his own cabin as they are obliged to sleep on board from the beginning to the end of their period of service and the charterer is obliged to provide all the crew with the necessary daily meals or the corresponding cost.
4. Delivery and redelivery of the yacht
The delivery of the yacht is made by a specific procedure of the presentation of the yacht by an experienced member of Kalis Mare Yacht Charters. The client is obliged to follow this procedure, referred as check-in. The check-in takes place at approximately 17:00 o’clock on the first day of charter and the client will be assisted to familiarize with the yacht and her equipment and make sure that everything is in good working order. The yacht must return to base the evening before disembarkation where a technical inspection of the yacht will take place to evaluate the condition of the yacht after the charter. The check-out is arranged at about 09:00 o’clock in the morning on the last day of the charter period. Please note that you are responsible for returning the yacht at the pre-agreed place and time and evaluate the weather conditions in order to be able to do so. Extra charges apply for the late return of the yacht pursuing to the Charter Party Agreement.
5. Weather Conditions
The charterer is obliged to be aware of the upcoming weather conditions and act accordingly in order to ensure the safety of the crew and the yacht. In the event of harsh weather conditions the charterer is navigating on his own risk and will be responsible for any unwanted outcome of his actions. The Greek Coastguard reserves the right to charge the charterers for any meaningless mobilization for their forces due to lack of seamanship and navigation knowledge or ignorance about the harsh weather conditions.
In order to confirm the booking, a down payment of 25% of the charter fee will be required. The down payment must be done through a bank transfer according to our invoice. The remaining charter fee has to be wired to our Bank 30 days prior to embarkation. Any extras are to be paid upon embarkation in cash or credit card.
7. Security deposit
The security deposit is compulsory for bareboat or skippered charters. The client will be required to pay a specific amount of refundable security deposit or a reduced amount of it in combination with a non-refundable deposit that will not be returned even in the event of lack of any damages on the yacht. The security deposit will be arranged before embarkation at the base. Payment by credit card, we accept Visa and MasterCard.
The non-refundable deposit is applied to cover only one incident at a time of substantial nature. In case of multiple damages or losses the charterer pays a new non-refundable immediately upon receipt of replacement or repair. The Security Deposit applies per accident (damage or loss). This means that should an incident occur, in order to be covered against a 2nd incident, the Charterer must leave a new security deposit equal to the initial amount. In any other case, the charter agreement will be terminated.
Kalis Mare Yacht Charters reserves the right not to accept the non-refundable deposit.
- By accepting our services the client confirms that he/she is in good health and suffers from no minor or serious physical or mental injury, illness or disability that would make client especially susceptible to injury or disability while performing any activities related to or in connection with the services.
- The client fully comprehends and accepts all of the risks associated with his/her participation in the services including, without limitation, exposure to unfavorable weather conditions, food sickness, allergic reactions, choking, injuries (e.g. without limitation, those arising out of self-inflicted accidents or mishaps) and death.
- The client agrees to indemnify and hold Kalis Mare Yacht Charters harmless from and against any criminal act or conduct and any illegal use of the yacht during the chartering.
The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. GDPR has given rise to many questions about personal information. The aim of this policy is to make these points clear to our visitors and customers.
The sections of this policy are:
- How we gather information
- What information we gather
- How we use information gathered
- Where we store information
- Who we share information with
- Accessing and updating your personal information
Do not hesitate to contact us, if you would like to know what personal information we hold for you. You have to know that you have the right to be forgotten at any time which means that you can request us to delete any of your information that we hold. Is our responsibility to be clear about what information we collect and what we do with it. You have also the right to decide what is best for you and advise us accordingly.
From the moment you interact with us, we gather information about you, be it over the phone, in email exchanges or on the website. This is for our informational purposes so as to optimize your search. The specifics are outlined below. If anything is ever unclear to you though, or you would like further explanation, please do not hesitate to contact us and ask.
1. How we gather information
We collect information through many different avenues. To simplify this, we have broken it into the channels of enquiry and communication with us.
Phone: Upon calling us to make an enquiry, we will ask you for some basic information such as contact details and holiday requirements. We will enter the provided contact details (email address and phone numbers) into our reservation system. This so is as to formulate and send our offer to you.
Email: Upon receipt of an email enquiry, we will enter the provided contact details (email address and phone numbers) into our reservation system. This so is as to formulate and send our offer to you.
Website: So we can continuously improve the user experience on our website, we use data analytics tools. These track the pages visited, actions taken (clicks and searches), devices used (mobile, tablet or desktop) and source of the visit (google search, advert etc). Your identity is not recorded at this stage, beyond the town in which you are located. Only upon entering information into the website will we be able to match the user to a recorded website visit. Information can be submitted via several methods.
2. What information we gather
Depending on your level interaction with us, will gather and store various types information. For example, an enquiry will require less information than a booking. In order to book a charter with us we will need to collect far more detailed personal information from you which is required both by us and our suppliers.
Personal information of a minor.
We aim to minimize the collection of information regarding minors. All information we do collect is reasonable and necessary to participate in the end product. It is usually limited to the advanced passenger information required by our suppliers: names, dates of birth and passport details. We do not require contact details. Parents may review the personal information about their child collected by us as outlined in the rest of this policy. They may at any time ask for its deletion by contacting us.
Parents may also agree to the collection and use of their child’s information, but still not allow disclosure to third parties.
3. How we use information gathered
The service we provide to our customers requires the collation of some personal information, principally about your identity (passport details, contact details etc). We are acutely aware of the responsibility this carries, and so wish to offer you reassurance regarding the use of this information.
The two principal uses of your information can be divided into:
1. a) Operational requirements
1. b) Marketing
We would like to make it clear that at no point would we ever sell your personal information or pass it to a third party for the purposes of advertising. Our customer database is one of our most valuable assets, which we therefore protect with extreme care.
1. a) Operational requirements
In order to organize your charter holiday, we will have gathered the information outlined in section 2 of this policy. This information will be used to build a customer profile for you, to which we can allocate bookings. In essence then, we are using the information to register a transaction, communicate it with you and facilitate the delivery of the charter with the operator. We may use the information provided by you to contact you about your booking then. We elaborate on the interaction with the operator in section 5 of this policy.
1. b) Marketing
So long as you have given us permission to do so, we will also maintain contact with you via any of the means we have collected during the booking of your charter, to inform you about our services; such as letting you know about upcoming changes or improvements.
We use the gathered information to offer you tailored content – like giving you more relevant search results and ads. This is done by segmenting our database, but also by using information collected from cookies and other technologies, to improve your user experience and the overall quality of our service. One of the products we use to do this is Google Analytics. For example, by saving your most viewed destinations, we will be able to have our best and most relevant offers appear to you. Or by tracking user sessions, we can see which content is most searched and should therefore be most prominent. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
When you contact us, we keep a record of your communication to help solve any issues you might be facing. We may combine personal information from one service with information, including personal information, from other services – for example, when you make a booking online, we may keep track of the source of your visit and pages viewed, so as to optimize the user journey on the website for future users.
4. Where we store information
Depending on your level interaction with us, will gather and store various of types of information. For example, an enquiry will require less information – and therefore storage – than a booking. In order to book a charter with us we will need to collect far more detailed personal information from you which is required both by us and our suppliers.
Some of our services, notably emails and data storage, are provided by external suppliers. These may process and store personal information on their servers in many countries around the world. They may process and store your personal information on a server located outside the country where you live. We do however select the most trustworthy names with which to work (Google, Dropbox…).
5. Who we share information with
We must share your information with certain parties so as to ensure we can provide the best possible service. We only share your information when and where necessary. Below are explanations of why we share this information.
Our staff needs access to the booking information you provide so that the booking process can be completed. The Staff will also require access should a complaint be made and a resolution be required.
In order for us to get a better understanding of how you use our website and services we use third party companies. This ranges from our IT provider, analytics companies, pay per click (PPC) and E-Newsletters.
The operational suppliers do require the most personal information in order to prepare the paperwork prior to your arrival. This information is required so you can legally leave port on time. We only share with them the required information. The fleet operator you are sailing with is given upon booking and will be provided on your booking confirmation. You do have the right to give the information on arrival however this can significantly delay your embarkation and departure from port.
For legal reasons
On some occasions your information must be shared with local authorities such as the Port Police, Marinas and harbour officials. This can be for a number of reasons and depends on the situation, however would usually be because of additional paperwork required or reported incidents.
How we share it
In cases where we are transferring your information to suppliers via email, our accounts are covered by extra security measures.
What steps have we taken to ensure your information is safe with third parties
6. Accessing and updating your personal information
Controlling your personal information
We aim to maintain our services in a manner that protects information from accidental or malicious destruction. You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not disclose your information unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us at
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
By accessing this site, you signify your acceptance of these conditions.
Useful information for our users
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Where applicable we do keep all job applications and CV’s on file. At times applications and CV’s can be shared with our suppliers who are also looking for staff. Should you not wish us to send your application or CV to any of our suppliers please make us aware at the time of the application.
The information contained in this website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.